Jul 122014
 

As a wine publicist, in addition to a wine blogger, I probably look at wine events in a slightly different way than most other attendees. I can’t help it. I’m always looking at how things are organized and what I believe is their effectiveness. One of my biggest criticisms of wineries in general, and especially of European producers, is their tendency to over-complicate their marketing programs. These companies miss the point that they have ONE shot at making an impression. Yet, many of them consistently try to stuff ten pounds of crap into a five pound bag. By doing so, they dilute their main message and confuse their audience. When dealing with the average consumer, this can cost you the sale of a bottle or two of wine. When dealing with influencers like wine media or trade, it can cost you more than that.

Wines of Portugal Brunch

Here’s an example… At this week’s Wine Bloggers Conference (#wbc14) the Wines of Portugal hosted a brunch for all the attendees. What a great idea! Yet, in many ways, I feel they missed the mark. Take a look at the menu above. Notice anything? They served cuisine from four different regions, each paired with three different wines. The cuisines chosen were from Portugal (obviously) and three former areas where the Portuguese had colonies/influence. What was the message here? That Portugal was once a great empire and a shadow of it’s former glory? Probably not what they were going for.

Okay, looking past that, I get that they were trying to show that Portuguese wines can pair with different types of cuisine. But, the dishes were served out of hotel trays, not plated. Okay, this may be a preference thing, but food from hotel trays rarely show well. It’s too reminiscent of the school cafeteria. Again, not the image they were probably looking for.  They could have easily communicated this more effectively with ONE dish from each of these areas, plated and served. Why three?

In addition, there was very little information provided about the wines themselves. What were the varieties used? What were the regions, and what made them unique? Why is Portuguese wine relevant? How is the health of the category overall? These are key pieces of information that they failed to communicate.

Lines at Brunch

Oddly, for 300 people, they only had four pouring stations with each of the three wines, which led to long lines of thirsty bloggers waiting for their turn. They also had to juggle their small plates of food, while attempting to taste the wine. I couldn’t really figure out how the wines were segmented, or what the message was.

Okay, so what was the overall goal here? Having worked with European clients extensively over the past ten years, I can read between the lines. The Wines of Portugal wanted to show off that they are sophisticated, cosmopolitan, and food friendly. Okay, they may have achieved that. Was it a benefit to the individual producers? Doubtful. I’d wager that very few of the bloggers in the room will remember or care what each of the wines were. They were too busy having “fun” with the food and beverage. If I was one of these wineries, I’d want to see some blog posts or social media activity specifically about my wine, not just general comments about the brunch.

So, how would I have done it differently? First, I would have reduced the number of dishes served and really focus on the best-of-the-best dishes from each region. Make the focus less on the food, and more on the wine. Second, I’d ditch the pairing idea. Few consumers care about wine and food pairing, and that is generally who reads these blogs. Third, I’d increase the number of tables for wine pouring and segment the wines by DO. This would give each of the wine regions and the individual producers a chance to shine and position them in a way that differentiates them from the other areas. Finally, I would have more information about the wines available for the attendees. Whether it be signage, handouts, maps, etc. There should be something.

So, what are the key points you want your audience to walk away with? You’ll have no more than three pieces of information you can convey, and often only ONE. What should it be? Every winery or wine region should think about that before embarking on any marketing program.

In the end, I’m sure that the Wines or Portugal will consider this event a success, but I can’t help but feel that the impression they conveyed to the group was confused and ineffective.

  2 Responses to “Rant: You Have One Shot at Making an Impression”

  1. Completely agree. I felt badly for the sponsors since it was obvious that the hotel-cooked food didn’t show the flavor combinations they aimed for. A more focused session with more information would have made everyone happier, and probably would have cost less, too.

  2. Good observations. As you can imagine, it was difficult to educate on the wines when there was a line of folks with glasses in my face. Fair to say, though, that the awareness of Portuguese wine is so low among most wine consumers, that simply making them aware of the world outside of Port is useful? I know these were bloggers, and perhaps a little ahead of the average consumer, but maybe spoon feeding and establishing a broad (but shallow) foundation of, “hey, these are good” was the primary strategy. To be fair, I worked the event just because I like Portuguese wines, but have no affiliation to them warranting my viewpoint…

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